VCF 26

Start the day right with breakfast al fresco!

James Hervey will open the Verifone Customer Forum with a keynote centered on this year's theme, Fueling the future. He will highlight how Verifone is driving the transformation of retail fueling through innovation, operational efficiency, and platform modernization. James will share Verifone's perspective on evolving consumer expectations, the technologies reshaping forecourt and in-store experiences, and the market forces guiding our product and investment strategy. He will also explore what these advancements mean for convenience and payments, giving attendees clear insight into how Verifone's roadmap supports their business goals in an increasingly dynamic environment.

Payments are evolving at an unprecedented pace, and fuel retailers are adjusting in real time. In this interactive panel discussion hosted by Tyler Thorne, a group of industry operators will share how they are approaching payment modernization with Verifone solutions. The conversation will explore practical strategies for streamlining checkout, reducing friction, and meeting rising customer expectations through secure and flexible payment options. Panelists will discuss topics such as EMV at the pump, contactless adoption, digital wallets, and loyalty integration. Attendees will gain practical insights, emerging best practices, and a clearer view of how the shifting payments landscape may shape their future operations.

Time for a pick me up!

Understanding how to engage and influence convenience store operators is key to your success. Human values research pioneer David Allison will share exclusive Valuegraphics research conducted specifically for this audience—a fresh study of convenience store operators built on 1 million surveys from the world’s largest database of human values. You will leave with a clear understanding of the motivational triggers behind the decisions these operators make, how to position what you offer so it aligns with what they already value, and practical talking points your entire team can begin using immediately.

James Hervey hosts a conversation centered on the operational realities emerging from regulatory changes and broader industry uncertainty. This discussion‑driven session brings together industry voices, including a featured customer who will share firsthand insights into how shifting requirements are influencing day‑to‑day operations and long‑term planning. The group will explore emerging trends, evolving customer expectations, new fueling models, and the technologies reshaping tomorrow’s forecourt—from EV charging and alternative fuels to enhanced in‑store experiences and operational efficiencies. Designed to spark ideas and encourage peer learning, this session is an ideal warm‑up for a day focused on innovation across the fueling industry.

Our mid-day meal.

Step inside Verifone’s Innovation Center to experience the future of convenience retail firsthand. See emerging technologies, explore next‑generation solutions, and interact with the products shaping tomorrow’s fuel and c‑store operations. Experts will be on hand for one‑on‑one discussions, demos, and deep dives into hardware, software, payments, and retail transformation. This immersive session is designed to inspire ideas, answer questions, and connect you with the tools that can elevate your business.

Engage directly with Verifone’s petro leadership team in an open Q&A session designed for candid dialogue and practical insights. Bring your questions about strategy, product priorities, support, and the innovations shaping the future of fueling. Leadership will share perspectives on industry trends, customer feedback, and Verifone’s commitment to delivering best‑in‑class solutions for station operators. This is your opportunity to be heard, influence future direction, and gain clarity on what’s ahead for the Verifone ecosystem.

Take a deep dive into the future of Verifone Commander with an exclusive preview of the 2026 roadmap. This session highlights upcoming enhancements designed to improve performance, simplify workflows, and deliver more value to fuel retailers. Learn how new features will strengthen site control, expand integrations, and elevate both payment and back‑office capabilities. You’ll gain insight into Verifone’s long‑term product vision and the innovations that will help Commander customers stay competitive in a rapidly evolving convenience ecosystem.

Join Verifone Chief Executive Officer, Himanshu Patel, for an evening reception celebrating partnership, innovation, and the shared goal of fueling the future. Connect with fellow operators, industry leaders, and Verifone teams in a relaxed networking environment. Enjoy meaningful conversation about emerging trends, evolving customer needs, and the opportunities ahead. This reception is a chance to strengthen relationships, build community, and exchange ideas that drive long‑term growth and success.

We're taking you back in time to the era the Don CeSar was born.

Start the day right with breakfast al fresco!

Step inside Verifone’s Innovation Center to experience the future of convenience retail firsthand. See emerging technologies, explore next‑generation solutions, and interact with the products shaping tomorrow’s fuel and c‑store operations. Experts will be on hand for one‑on‑one discussions, demos, and deep dives into hardware, software, payments, and retail transformation. This immersive session is designed to inspire ideas, answer questions, and connect you with the tools that can elevate your business.

Explore how next‑generation marketing tools, loyalty capabilities, and promotional engines are shaping the future of convenience retail. This session showcases ways to attract customers, increase repeat visits, and drive higher basket sizes using data‑driven engagement strategies. Learn how Verifone solutions help operators deliver personalized promotions, connect the forecourt to the store, and strengthen customer relationships. Whether you’re new to loyalty or looking to optimize your programs, you’ll walk away with actionable ideas to grow traffic and revenue.

Discover how Verifone is transforming support to serve our customers even better. This session introduces enhancements to the new web-based Commander Help Center and Commander Connect, designed to improve self‑service options, reduce downtime, and deliver faster, more intuitive assistance. Learn about new tools, training resources, and digital experiences that make troubleshooting simpler and empower store staff. Verifone’s support leaders will walk through the evolving vision for customer care and the investments being made to support your success.

Our mid-day meal.

Unwind, connect, and learn in a casual beachside setting. Join Verifone experts for open conversation and knowledge sharing. Discuss challenges, uncover new strategies, and explore opportunities or enjoy some time on the beach. Subject‑matter experts will be available for questions on payments, Commander, support, partnerships, and more.

Join us for flaming entertainment and cool vibes on our final night together.

A little later breakfast al fresco!

Start the final day with an energizing overview of the themes, insights, and discussions that shaped the event. This opening session provides key highlights from the previous day’s conversations and sets the tone for a strong finish. Attendees will get a quick look at what’s ahead—from breakout recaps to roadmap insights—ensuring everyone is aligned and ready for a productive closing day.

Join us for an engaging, end‑of‑conference fireside chat featuring Jeffrey Harrison from Rovertown, one of Verifone’s key strategic partners. This informal session offers a behind‑the‑scenes look at how Rovertown rapidly grew from a college‑built startup into an industry innovator, and how the company collaborates with Verifone to elevate the fueling and convenience experience. Hear real examples of joint innovation, explore how mobile and AI are shaping the future, and learn how partner technologies strengthen the Verifone ecosystem. Grab a coffee and get inspired about what’s next in fueling.

Wrap up the Future of Fueling breakouts with a facilitated recap and interactive Q&A. Speakers will summarize key takeaways, emerging themes, and practical strategies discussed across sessions. This consolidated review helps attendees connect the dots and understand how today’s insights translate into tomorrow’s opportunities.

Take a comprehensive tour of the Commander ecosystem and its expanding capabilities. This session highlights new integrations, enhanced payment features, and value‑added services such as Commander Fleet and Commander Payments. Learn how these solutions work together to streamline operations, reduce friction, and deliver a consistent, unified experience across the forecourt and store. Attendees will gain clarity on how to leverage the full power of Commander to unlock efficiency and growth.

Conclude the Verifone Customer Forum with inspiring final remarks that celebrate partnership, innovation, and the shared journey ahead. Leadership will reflect on the insights gained throughout the event, highlight key commitments, and outline what’s next for the Verifone community. Leave energized, informed, and ready to apply new ideas that will strengthen your business in the years to come.

Fuel up before you go. We'll see you next year!