Enjoy the hotel's breakfast buffet at your leisure, it opens at 6:30am. 

James Hervey will open the Verifone Customer Forum with a keynote centered on this year's theme, Fueling the future. He will highlight how Verifone is driving the transformation of retail fueling through innovation, operational efficiency, and platform modernization. James will share Verifone's perspective on evolving consumer expectations, the technologies reshaping forecourt and in-store experiences, and the market forces guiding our product and investment strategy. He will also explore what these advancements mean for convenience and payments, giving attendees clear insight into how Verifone's roadmap supports their business goals in an increasingly dynamic environment.

The petroleum and convenience retail landscape is evolving fast — from shifting consumer expectations to new payment technologies and operational pressures. In this session, industry leaders share the strategies driving real transformation across their businesses. Hear firsthand how top operators are rethinking the forecourt and in-store experience, leveraging data to make smarter decisions, and staying ahead in an increasingly competitive market. Whether it's streamlining operations, embracing new commerce models, or future-proofing for what's next, this conversation cuts through the noise and gets to what's actually working.

Time for a pick me up!

Take a deep dive into the future of Verifone Commander with an exclusive preview of the 2026 roadmap. This session highlights upcoming enhancements designed to improve performance, simplify workflows, and deliver more value to fuel retailers. Learn how new features will strengthen site control, expand integrations, and elevate both payment and back‑office capabilities. You’ll gain insight into Verifone’s long‑term product vision and the innovations that will help Commander customers stay competitive in a rapidly evolving convenience ecosystem.

Discover how Verifone is transforming support to serve our customers even better. This session introduces enhancements to the new web-based Commander Help Center and Commander Connect, designed to improve self‑service options, reduce downtime, and deliver faster, more intuitive assistance. Learn about new tools, training resources, and digital experiences that make troubleshooting simpler and empower store staff. Verifone’s support leaders will walk through the evolving vision for customer care and the investments being made to support your success.

Our mid-day meal.

Step inside Verifone’s Innovation Showcase to experience the future of convenience retail firsthand. See emerging technologies, explore next‑generation solutions, and interact with the products shaping tomorrow’s fuel and c‑store operations. Experts will be on hand for one‑on‑one discussions, demos, and deep dives into hardware, software, payments, and retail transformation. This immersive session is designed to inspire ideas, answer questions, and connect you with the tools that can elevate your business.

Join us in downtown Willemstad for a guided tour, a lovely local dinner and live entertainment. Shuttles will depart from the hotel lobby at 5:00, 5:30, and 6:00pm.

Enjoy the hotel's breakfast buffet at your leisure, it opens at 6:30am. 

The petroleum and convenience industry is growing fast — and the service infrastructure behind it needs to grow just as fast. This session brings together Verifone field service experts to walk through the connected ecosystem of tools designed to help VASCs and merchants in the LAC region operate smarter: from site registration and certification to remote software delivery and cloud-based site management. You'll leave with a clear picture of how Premier Portal, MNSP, the Site Solution License, Commander Central, and Verifone Remote Software Delivery work together — and how to put them to work for your business today.

A powerful platform doesn't just run your site — it opens doors for innovation. In this session, hear how Verifone's Commander platform and its robust API ecosystem are enabling strategic partners to build and bring to market solutions that complement and extend what Verifone delivers out of the box. Scale and Atiovar take the stage to share their stories: how they leveraged Commander's capabilities to create best-in-class offerings for petroleum and convenience operators — and what that means for merchants and VASCs looking to get more from their Verifone investment.

Enjoy a last meal with us and spend your final hours exploring the Innovation Showcase